Job Title Field Support Engineer II (Durban)
Job Type Permanent
Location – Country South Africa
Location – Province KwaZulu-Natal
Location – Town or City Durban KZN

Purpose of the Job
To ensure continuous IT infrastructure service delivery for IT users through timely installations and
resolving issues.
Incident Management of end user store devices, to set-up, configure and install end point devices, i.e.
desktops and POS, manage infrastructure vendors, i.e. cabling, UPS, Voice, Data, end point installations,
Manage the new store opening process.

Job Category IT
Job Objectives Incident Management of end user store devices
To set – up, configure and install end point devices, i.e. desktops and POS
Manage infrastructure vendors, i.e. cabling, UPS, Voice, Data, end point installations
Manage the new store opening process

Qualifications
Matric/ Grade 12
A+, N+, MCSE certification

Experience
2-3 Years in IT field support
Knowledge and Skills Microsoft products i.e. Windows, Office suite etc.
Network topologies, support and setup thereof TCP/IP Networking G Suite, i.e. Gmail, Sheets, Docs etc.

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