This role plays an instrumental role across business and delivery teams to ensure that solutions are delivered according to the business requirements considering cost, user and organisation benefit. The nature of projects in this role are generally across domains, high profile and complex in nature demanding expert business, process and technology perspectives and recommendations.

Qualifications
Degree with 5 to 8 years related experience.
Advanced BA certification, CBAP, AAC or similar

Experience
5 to 8 years experience in:
Experience working within all aspects of the Software Development Life Cycle (SDLC).
Business Process Management experience
Experience in Business Analysis for large projects or programs of work
Experience in Retail, Supply Chain/Fulfilment or Omni-channel initiatives

Knowledge and Skills
Commercial and business understanding of the broader eCommerce and retail services industry
Operate at an Expert level in terms of methods used to analyse and benchmark business cases, which will align with the business strategies of the organisation (including feasibility and business benefits).
Research and identify opportunities to improve the business’ offering and add value to our customers through the solutions we provide.
Drive / shape input into the scope of solution and ensure understanding of scope by business user.
Deploy appropriate techniques to elicit and analyse business problems and translate them into business needs.
Assess technical solutions and business processes against business requirements.
Lead in the mapping out of data conversion and reporting requirements.
Drive the change management barriers impacting User Acceptance Testing.
Produce fit-for-purpose specification documents for business requirements and processes using appropriate tools, while following the guidelines and standards for analysis artefacts.
Assist to solve & mitigate project risks.
Liaise across teams to co-ordinate interdependencies and resolve issues.
Actively contribute in the development of the BA practice within the organisation.
Act as an SME in Communities of Practice to learn from the community and share knowledge and expertise with the community.
Contribute to improving ways of work for the BA community, with specific focus on how to improve alignment, output, driving and influencing standards and quality.
Creates a sense of team spirit by encouraging harmony, co-operation and communication.
Communicates proactively and encourages others to share their views. Consults others when decisions need to be made.
Finds out about the activities of a wide range of other departments in the organisation and how they should work together as a system.